Coaching Strategies That Lead to Positive Behavior Change

Duration: 60 minutes

You have talented employees who have great potential but for some reason aren’t meeting expectations.

What do you do? Before you do anything (like firing or disciplining them), consider this: Your managers and supervisors are almost certainly part of the problem.

Employees rely on their leaders for feedback and guidance to help them overcome workplace obstacles and develop their skills. They need coaching. Lots of it.

Which means your managers and supervisors need to develop this essential core competency.

This webinar will give managers and supervisors a real-life guide for coaching employees through a variety of performance pitfalls.

LEARNING OBJECTIVES

In this webinar you will learn:

Distinguish between coaching and training
Improve their “learning culture” by making coaching activity a daily event
Conduct successful coaching interventions that lead to positive change
Avoid the worst mistake managers can make when they have underperforming team members
Get to the root of the problem rather than focusing on just “symptoms”
Make correct assumptions and diagnose performance problems effectively
Deliver high-impact feedback to help employees correct problems before they become bad habits
Tailor their coaching approach – not all situations should be handled the same way
Determine when coaching is no longer working, and an employee should be let go

ABOUT THE SPEAKER

With 30 years of human resource management experience, Carol Hacker is the former Director of Human Resources for the North American division of a European manufacturing company, Employee Relations Manager for the Miller Brewing Company and County Office Manager for the US Department of Labor. She is in her 26th year in business as President and CEO of Hacker & Associates, a management consulting and seminar company.

Carol has developed and implemented training programs for over 500,000 people in business, industry, and government throughout North America and Europe. She’s the author of over 400 published articles and 14 books including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People. She earned her BS and MS with honors from the University of Wisconsin.

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

About Webinar Connections

Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.

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