Coaching Skills for Supervisors: Become the Great Boss People Want to Work for

Duration: 60 minutes

Great coaches have a plan. They know how to structure jobs and work environments that allow each individual to flourish. They provide appropriate resources and training. They continually monitor progress and provide feedback, knowing when to encourage but also when to be brutally honest. It’s an on-going partnership that helps both you and your employees get results, develop professionally, and improve productivity.

Whether you’re a new manager or a seasoned pro, this presentation is designed to boost your confidence in dealing with diverse coaching situations.

LEARNING OBJECTIVES

This webinar will show you how to:

Strengthen team performance by developing a coaching “attitude”
Give clear instructions and then confidently coach from the sidelines
Abandon assumptions to better diagnose performance problems
Conduct performance improvement sessions that lead to positive change
Avoid “premature” criticism that can lead to attitude and performance problems
Encourage collaboration by empowering every member of your team
Build a team that embraces change as a fact of business
Spot praise-worthy situations and deliver meaningful recognition
Deliver high-impact feedback to help your employees and correct problems before they become bad habits

ABOUT THE SPEAKER

Carol Hacker is a celebrated speaker, author, founder and president of Hacker & Associates, a management consulting and seminar company established in January 1989 and headquartered in Atlanta, Georgia. She is nationally recognized as a "high-content presenter who motivates." Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence and a commitment to excellence.

As the author of over 400 published articles, scores of audio CDs and 14 books (including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People), Carol’s thought-provoking, skill-building seminars are guaranteed to energize you with loads of practical information that can be put to use immediately. Her viewpoint is the result of her successful business career including a position as the Director of Human Resources for the North American Division of a European manufacturing company, and an academic background that includes a B.S. and M.S. with honors from the University of Wisconsin.

Certification

This program has been approved for 1.0 recertification credit hour through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

About Webinar Connections

Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.

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