Stay Interviews: The Ultimate Retention and Engagement Strategy

Duration: 90 minutes

Traditionally, the only chance to ask questions like “Why are you leaving” and “What can we do better” is when it’s too late--- during an exit interview.

Now a new trend is sweeping the work world that offers a REAL solution to retention challenges: Stay Interviews.

Employee retention expert Dick Finnegan quite literally wrote the book on Stay Interviews. In fact it’s SHRM’s #1 bestselling publication ever.

Stay Interviews provide a formal mechanism to retain valued employees who might otherwise leave. Essentially, you’re exchanging “Why are you leaving?” for “Why are you staying?” when you still have time to take action.

But be careful. Ill-thought-out stay interviews can give employees unrealistic expectations, uncover issues that you aren’t prepared to address, and possibly even demotivate employees. A successful Stay Interview program that reduces turnover and increases engagement requires thorough planning and follow-up.

In this webinar Mr. Finnegan will lay out his method for conducting effective stay interviews that vastly reduce turnover.

LEARNING OBJECTIVES

This webinar will cover:

A blueprint for building a Stay Interview program at your organization including:

Questions to ask
Data to collect
Converting data into solutions
Training the interviewers
Forecasting turnover based on the interview data

Why traditional means of measuring employee satisfaction provide a lot of data, but not a lot of solutions
How the Stay Interview process provides concrete data you can act on to retain employees
Why supervisors must understand that their leadership effectiveness is the linchpin that drives employee engagement and retention
Case studies of companies that drastically reduced turnover with Stay Interviews
Techniques for calculating the ROI for engagement and retention, helping you build a case for implementing a Stay Interview program

ABOUT THE SPEAKER

Dick Finnegan has been cited by BusinessWeek, Chief Executive Magazine, and Consulting Magazine as the leading thinker on employee retention. His books include:

The Power of Stay Interviews for Engagement and Retention, the top-selling SHRM-published book of all time.

Rethinking Retention in Good Times and Bad, excerpted globally by BusinessWeek which said Dick’s work “offers fresh thinking for solving the turnover problem in any economy”.

The Stay Interview: A Manager’s Guide to Keeping the Best and Brightest
Published globally by AMACOM in early 2015 in 20+ languages

HR’s Greatest Challenge: Driving the C-Suite to Improve Employee Engagement and
Retention will be published by SHRM in late 2015.

His U.S. clients have included the Adventist Healthcare System, Sprint, Hilton, GE, Johnson & Johnson, as well as the CIA. His international work has spanned 6 continents including Siberian banks and African gold mines. He also partners with the Chinese HR Excellence Center to conduct employee retention programs across China.

Certification

This program has been approved for 1.5 recertification credit hour through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

$247.00
Price per connection

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

About Webinar Connections

Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.

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