Toxic Negativity: How to Keep it from Infecting Your Workplace

Duration: 90 minutes

When confronted with employees who complain, criticize, or try to stir up trouble, managers often feel frustrated and helpless. They may quickly assume that there is no way to change these “personality problems”, so they just do their best to contain the damage. However, tolerating such harmful behaviors is definitely NOT the smartest strategy.

Chronic negativity frequently starts with only one or two employees, but it can quickly infect an entire department. When this happens, the inevitable result is reduced productivity, damaged morale, and eventually increased turnover, so wise managers try to nip negativity in the bud.

In this webinar, you will learn specific strategies for combating negativity in your group and promoting more positive attitudes.

LEARNING OBJECTIVES

The program will include the following topics:

Six signs that your office may be infected with negativity
The hidden costs of a chronic negativity problem
Diagnosing the cause: what makes some people so negative?
Employees from the dark side: whiners, complainers, critics, & pessimists
Active troublemakers: tattletales, gossips, bullies, & rabble-rousers
Seven effective weapons in the war against negativity
How you may actually be rewarding your employees’ negative behavior
The five-step Behavioral Coaching process that really makes an impact
How to reengage resentful employees by flipping their “motivational switch”
Using the Team Turnaround process to “disinfect” an entire group
Termination: when removing the cause is the only cure
Recognizing systemic problems: thirteen signs of a toxic workplace
Strategies for saving your sanity in a toxic organization

ABOUT THE SPEAKER

Marie McIntyre operates a career coaching business in Atlanta, GA, and the website www.yourofficecoach.com.

She is the author of two books - Secrets to Winning at Office Politics and The Management Team Handbook – and writes a career advice column, Your Office Coach, which appears in newspapers nationwide. She is also a regular contributor to CNBC online. Marie's advice has been quoted in Fortune, the New York Times, the Wall Street Journal, Forbes and many other publications.

As a consultant, Marie has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC.

Certification

This program has been approved for 1.5 recertification credit hour through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

$247.00
Price per connection

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

About Webinar Connections

Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.

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