Gossip, Gab, and the Grapevine: How to Neutralize Negative Workplace Chatter

Duration: 60 minutes

The destructive effects of gossip, gab, and the grapevine can undermine performance and damage working relationships. When toxic talk infects an entire department, managers may be tempted to throw up their hands and just give in. They often feel powerless to counteract the damage caused by disparaging comments and persistent negativity, believing that “you can’t change human nature”.

But tolerating these harmful behaviors is definitely NOT the best solution. In this webinar, you will learn how to take back control and successfully defuse the negative impact of gossip, gab, and the grapevine.

LEARNING OBJECTIVES

Participants in this conference will learn:

Six signs that your office has a problem with negative chatter
How managers inadvertently encourage negative behaviors
The best way to deal with tattletales, drama queens, whiners and bullies
How you can make gossip, gab and the grapevine work in your favor
The 7 topics that everyone should avoid at the office
When the rumor mill will always heat up and what to do about it
How to stop discussing "attitude" and start focusing on behavior
Using the “team turnaround” method to involve your group in solving the problem
The power of high expectations, sincere praise, and clear consequences
Ten steps for conducting an exceptional coaching session
Techniques to use when employees blame others or deny responsibility
What to do when coaching doesn’t work

ABOUT THE SPEAKER

Marie McIntyre operates a career coaching business in Atlanta, GA, and the website www.yourofficecoach.com.

She is the author of two books - Secrets to Winning at Office Politics and The Management Team Handbook – and writes a career advice column, Your Office Coach, which appears in newspapers nationwide. She is also a regular contributor to CNBC online.

Marie's advice has been quoted in Fortune, the New York Times, the Wall Street Journal, Forbes and many other publications. As a consultant, Marie has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC.

Certification

This program has been approved for 1.0 recertification credit hour through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

$217.00
Price per connection

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

What You Get With Each Option

Live Only

Participation in the live upcoming webinar

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

About Webinar Connections

Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.

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